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Siarum Ring Solutions Overview

“Siarum Ring allows you to make telephone calls and send messages using a broadband Internet connection instead of using a regular analog phone line. ”

What Siarum Ring does ?

A report published by TeleNomic Research reports that small businesses (companies with fewer than 500 employees) spend on average $543.17 per month for telecommunications services; 89 percent of which are for local, long distance and wireless telephone services. Yet high telephone bills are only one aspect of the expenses small business owners face when it comes to their telecommunication systems. Traditional telephone systems are typically difficult to manage and support. They require their own communication lines, custom hardware, and usually a special support team. Just adding or removing a single user could cost hundreds of dollars. Not to mention the cost of adding additional extensions. There was a time when you had no choice but to pay these prices simply because you couldn’t get these services anywhere else. Today, though you have options and we believe that our solution is one of the best options available.

Improved Productivity

Hosted Voice and Unified Communications simplify collaboration within and between offices, increase efficiency, and simplify how employees manage their communications. Hosted Voice and UC deliver productivity-enhancing features. Our solution includes the ability to access call recordings at any time and receive instant messages on their computers. With it, employees can multi-task: they can read and respond to messages while attending a meeting or another call, without taking time to listen through the audio recordings of message after message. Employees can also host and record conference calls using desktop and mobile clients for improved collaboration. Hosted Voice and UC integrate and consolidate modes of communication to simplify and streamline interactions. With less time spent managing communication, people have more time to focus on tasks that contribute to your business goals.

Bottom Line

From cost savings to increased mobility, Siarum Ring helps businesses immediately and for the long-term. Hosted Voice can lower voice communications costs, improve team collaboration, and free up IT resources. Plus, your business will be able to scale more rapidly than ever before.

Multiple Options of Customization

The Siarum Ring system can be customized to suit each user’s needs. VOIP systems typically ship with standard options and fixed processes. Siarum Ring give a user the ability to use tracking numbers in multiple ways. Our call routing options include branch logic, round robin, fax to email and simultaneous ring to name a few. Our system is built to cater to multiple domains and different client needs.

Call Features

Simultaneous Ring

Siarum Ring will ring multiple phones at the same time allowing someone who is not on the phone to grab the call. Set as many phones to ring as you like.

Extension Routing

When you have a single number your calls ring into you are able to route the incoming calls to any extension you like. Now each of your team members can be assigned their own number.

Round Robin

Never have your team members complain again about getting their fair share of leads. With our round robin feature every call is routed to a different person each time a call comes in. No one is left out.

After Hours Routing

Now you are able to route your after hour calls to your call center automatically. Set the time you want the calls to route to a different receiving number and that’s it. Siarum Ring then routes the call each day to the number you set at the time you set it.

Route By Zip Code

You can now route your calls by Zip Code. Caller calls in, puts in their zip code and the system will route the call to the specific callers assigned to a particular zip code.

Route By Area Code

You can now route your calls by Area Code. When Caller calls in Siarum Ring can detect the area code the caller is calling from and route the call to a specific person assign to that area code.

Click-To-Call

Use Siarum Ring as your business phone system and you can click on any phone number on the internet and place the call in an instant.

Call Transfer

When you are talking to someone and need to transfer the call to another person, just pull up the number transfer option and select the person to transfer the call to from the pull down menu.

Call Management and Tracking

Siarum Ring is the only call tracking software that combines your marketing sources, application tracking system (Siarum Recruit) and your CRM (Siarum Results) reporting into one tool. Our Software provides your company a complete view of what’s generating calls and what’s going on with these calls once your team members receive the calls.

Your call data is protected by the most secured servers in the industry and is wrapped up into an array of different reports that are easy to navigate and understand. You even set the daily, weekly and monthly reports to be emailed to you each morning so you are on top of the previous days activity first thing every morning. You can easily filter and export these files with the click of a button so you get the information you need instantly.

Source Tracking

Siarum Ring will track every source of advertising you have. Just assign any advertising medium to a unique tracking number and Siarum Ring will instantly show you what source your call is coming from.

Call Broadcasting

Save or upload your call list by any group you like, then send out a voice message to all numbers at one time. With voice broadcasting you can send a message to recipients and generate calls in minutes.

Text Broadcasting

Using the same logic as voice broadcasting, now you can send text broadcast to groups of people at the same time. Just save or upload your list, create the text you want to send and Siarum Ring does the rest. When someone text you back, this text routes right into your Siarum Recruit applicant tracking system.

Call Conferencing

Call conferencing is a feature that most organizations need almost on a daily basis. Call conferencing is widely used to facilitate multiple employees communicating with each other. Our system offers a robust and seam less call conferencing facility that is available to all users of the application.

Call Reporting and IVR Menus

Robust Real-time Reporting Shows You What Sources Are Working

When you login to the dashboard you instantly see how many minutes you have used, which source is your top source, what day is your top calling day of the week. Siarum Ring even tells you what hour of the day is you best hour. The dashboard tells you how many calls are unique and how many are call backs. you will also know your average talk time for your calls.

Map Plotting

Siarum Ring will track every source of advertising you have. Just assign any advertising medium to a unique tracking number and Siarum Ring will instantly show you what source your call is coming from.

Call Recording

Save or upload your call list by any group you like, then send out a voice message to all numbers at one time. With voice broadcasting you can send a message to recipients and generate calls in minutes.

Frequency Reports

Siarum Ring’s call tracking software will track and measure ROI of your ad campaigns. By using Siarum Ring you can instantly assign distinct phone numbers to your ads and start tracking your call analytic’s instantly. Below are many features that will help your recruiting department stay in touch with each and every applicant in real time.

Source Reports

Call conferencing is a feature that most organizations need almost on a daily basis. Call conferencing is widely used to facilitate multiple employees communicating with each other. Our system offers a robust and seam less call conferencing facility that is available to all users of the application.

IVR Functionality

Siarum Ring’s IVR menus are the initial audio greeting that tells callers which key to press to reach your web or desktop phones, groups or even your voicemail. (example: “Press 1 for sales…”). Set up your menu with your customized recording to give important information like your company directory, business hours and any other important information you need to present.

Address Book

With the address book in Siarum Ring you can transfer a call with one click, look up a co-worker and call that person with one click or email a call recording to anyone in your address book. You also keep track of all your contacts in one place.

Analog Phones

If you don’t want to invest money in a new phone system you don’t have to. With Siarum Ring converter you can turn your analog phones into your new VOIP system. Keep your old phones and receive all the features Siarum Ring has to offer.

Caller Notification

With Siarum Ring caller notification, your can receive an email each time someone leaves you a voicemail. The recording will be instantly emailed to you with a link to your message. Simply click the link and hear who’s calling. You will never miss a call.

Mobile Phone

Download the Siarum Ring mobile app to your android or iPhone and you will receive your business calls right to your mobile device. You will have many of the great features offered in the Siarum Ring dashboard from your mobile phone.

User Extensions

Create unlimited user extensions. When you create a user you can assign a unique user extension to be used for call routing. Each user will have their own unique number, now you can add a unique extension.

Text Messaging

With Siarum Ring text feature you can now text a client or applicant right from your dashboard. With our texting feature just click the text button and type in your message, that’s it. When the person you are texting responds, the message will come right back into your dashboard.

Voicemail

Customize your own voicemail so your callers know exactly whom they are reaching. When they leave a message the voicemail can now be emailed to you.

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